Returns & Exchanges
At You Knead Sourdough, we want you to be completely satisfied with your baking journey. If your proofing basket, lame, or starter kit isn't quite right, we offer a 30-day return window for unused items in their original packaging.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully pack the unused items in their original boxes, ensuring all components and manuals are included to prevent damage during transit.
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package back to our warehouse facility for inspection.
Receive Your Refund
Once our team verifies the condition of the returned goods, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing